Everything you need to know about running your paying guest hostel with SatraM — pricing, onboarding, WhatsApp reminders, rent collection, tenant management, and more.
SatraM is an all-in-one PG and hostel management software built for Indian paying guest owners. It handles tenant onboarding, room and bed tracking, monthly rent collection, automated WhatsApp reminders, complaints and maintenance, expenses, and staff payroll — from a single dashboard.
SatraM works on any browser and phone. Tenants do not need to download an app.
SatraM is built for paying guest hostel owners, coliving operators, and hostel chain managers in India — from single 20-bed PGs to multi-property operators running 500+ beds across cities.
SatraM is used by hostel owners across Hyderabad, Bangalore, Pune, Chennai, Mumbai, Delhi NCR, Coimbatore, Kochi, and other major Indian cities.
SatraM costs ₹800 per month for up to 100 beds. Every additional bed above 100 is billed at ₹8 per bed per month. There are no setup fees, no per-user seat charges, and no long-term contracts.
Yes. SatraM offers a 10-day free trial with every feature unlocked. No credit card is required to start.
No. All three WhatsApp reminders (T-3 days, T-1 day, due date), welcome messages, and broadcast announcements are included in the ₹800/month plan.
Yes. SatraM is a month-to-month subscription. Cancel anytime with no penalty. Your data can be exported before you leave.
SatraM subscriptions are billed via Razorpay — UPI, credit/debit card, and net banking. GST-compliant invoices are auto-generated.
On each tenant's billing cycle, SatraM sends three WhatsApp reminders automatically: 3 days before due date, 1 day before, and on the due date. When a tenant pays, a WhatsApp receipt goes out instantly. You do zero manual chasing.
Yes. SatraM supports multi-hostel management out of the box. Switch between properties with one click. Consolidated revenue, occupancy, and expense analytics across every hostel you own.
Yes. Every tenant invoice is GST-compliant with your GSTIN, hostel address, and correct tax breakdown. Export in bulk for your accountant.
Yes. Tenants raise maintenance complaints from their portal. Owners see them in a queue, assign priority (P0/P1/P2), route to staff, and track resolution SLA.
Yes. Manage your full staff roster — cooks, cleaners, security, wardens — with attendance, monthly salary ledger, and role-based access to the SatraM app.
SatraM ships with real-time dashboards for occupancy rate, rent collection, monthly P&L, expense-by-category, and multi-hostel comparison. Export any report to CSV.
Under 1 hour. Our team helps you enter your hostel structure — floors, rooms, beds, categories — and imports your current tenant list. You can start collecting rent the same day.
Yes. Send us your Google Sheet or Excel. Our onboarding team imports tenants, rooms, deposits, and payment history at no extra charge.
No. SatraM works on any modern browser — laptop, tablet, or phone. Tenants also don't need to install anything.
Yes. SatraM data is encrypted in transit and at rest. Daily automated backups. Role-based access control ensures only authorised staff see sensitive tenant information.
SatraM is hosted on Indian data centres to comply with local data residency preferences.
Yes. Export tenants, payments, expenses, complaints, and staff data anytime as CSV. Your data is yours.
WhatsApp us at +91 98765 43210 or email support@satram.in. We reply within 15 minutes on business days.
The SatraM interface is in English. Our support team responds in English, Hindi, Telugu, and Kannada.
Our team is one WhatsApp message away. We reply within 15 minutes on business days.